/* ═══════════════════════════════════════════════════════════════
   Central do Guardião — Design System
   Shared styles loaded before page-specific inline CSS
   ═══════════════════════════════════════════════════════════════ */

/* ─── Reset ─── */
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0}

/* ─── Design Tokens ─── */
:root{
  --bg:#0f172a;
  --bg2:#1e293b;
  --bg3:#273548;
  --bg-hover:#334155;

  --border:#334155;
  --border-light:#475569;

  --primary:#6366f1;
  --primary-hover:#818cf8;
  --primary-bg:rgba(99,102,241,.12);

  --accent:#6366f1;
  --accent-hover:#818cf8;
  --accent-bg:rgba(99,102,241,.12);

  --success:#22c55e;
  --success-bg:rgba(34,197,94,.12);
  --warning:#f59e0b;
  --warning-bg:rgba(245,158,11,.12);
  --danger:#ef4444;
  --danger-bg:rgba(239,68,68,.12);
  --cyan:#06b6d4;
  --cyan-bg:rgba(6,182,212,.12);
  --info:#38bdf8;
  --note:#eab308;
  --note-bg:rgba(234,179,8,.08);

  --text:#f1f5f9;
  --text2:#cbd5e1;
  --muted:#94a3b8;
  --muted2:#64748b;

  --radius:12px;
  --radius-sm:8px;

  --shadow:0 4px 24px -4px rgba(0,0,0,.4);
  --shadow-lg:0 8px 32px -8px rgba(0,0,0,.5);
  --glow:0 0 20px rgba(99,102,241,.08);

  --topbar-h:60px;
}

/* ─── Base ─── */
html{height:100%}
body{
  font-family:'Inter',system-ui,-apple-system,sans-serif;
  background:var(--bg);color:var(--text);font-size:14px;
  min-height:100%;overflow-x:hidden;
  -webkit-font-smoothing:antialiased;
  -moz-osx-font-smoothing:grayscale;
}

/* ─── Auth Gate: hide body until authenticated ─── */
body:not(.authed) .page-content,
body:not(.authed) .app,
body:not(.authed) .main,
body:not(.authed) .topbar,
body:not(.authed) .content{opacity:0;pointer-events:none}
body.authed .page-content,
body.authed .app,
body.authed .main,
body.authed .topbar,
body.authed .content{opacity:1;transition:opacity .3s cubic-bezier(.4,0,.2,1)}

/* ─── Permission-gated elements: hidden until JS reveals ─── */
[data-requires-permission]{display:none !important}
[data-requires-admin]{display:none !important}
/* JS removes the attribute when granted, restoring original display */

/* ─── Socket disconnect banner ─── */
.socket-banner{
  position:fixed;top:0;left:0;right:0;z-index:9999;
  padding:8px 16px;text-align:center;font-size:12px;font-weight:600;
  transform:translateY(-100%);transition:transform .3s cubic-bezier(.4,0,.2,1);
  pointer-events:none;
}
.socket-banner.show{transform:translateY(0);pointer-events:auto}
.socket-banner.disconnected{background:var(--danger);color:#fff}
.socket-banner.reconnected{background:var(--success);color:#fff}
a{color:var(--primary);text-decoration:none;transition:color .2s}
button{font-family:inherit;cursor:pointer}
input,textarea,select{font-family:inherit}
::selection{background:rgba(99,102,241,.25);color:#fff}

/* ─── Scrollbar ─── */
::-webkit-scrollbar{width:6px}
::-webkit-scrollbar-track{background:transparent}
::-webkit-scrollbar-thumb{background:rgba(71,85,105,.5);border-radius:3px}
::-webkit-scrollbar-thumb:hover{background:rgba(71,85,105,.7)}

/* ─── Ambient Background ─── */
.ambient-bg::before{
  content:'';position:fixed;inset:0;pointer-events:none;z-index:0;
  background:
    radial-gradient(ellipse at 20% 10%,rgba(99,102,241,.06) 0%,transparent 50%),
    radial-gradient(ellipse at 80% 90%,rgba(6,182,212,.04) 0%,transparent 50%);
}

/* ─── Page Loading Spinner ─── */
.page-loader{
  position:fixed;inset:0;z-index:9000;
  display:flex;align-items:center;justify-content:center;
  background:var(--bg);
  transition:opacity .3s cubic-bezier(.4,0,.2,1);
}
.page-loader.hide{opacity:0;pointer-events:none}
.page-loader-spinner{
  width:36px;height:36px;
  border:3px solid rgba(99,102,241,.15);
  border-top-color:var(--primary);
  border-radius:50%;
  animation:spin .7s linear infinite;
}
@keyframes spin{to{transform:rotate(360deg)}}

/* ─── Page Transitions ─── */
body.page-exit{opacity:0 !important;pointer-events:none}
body.page-exit .page-loader{opacity:1;pointer-events:auto}
body.page-exit .page-loader.hide{opacity:1;pointer-events:auto}

/* Content fade-up on load */
@keyframes fadeUp{
  from{opacity:0;transform:translateY(12px)}
  to{opacity:1;transform:translateY(0)}
}
.page-content{animation:fadeUp .4s cubic-bezier(.4,0,.2,1) both}

/* ─── Topbar ─── */
.topbar{
  height:var(--topbar-h);
  background:rgba(30,41,59,.8);
  backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);
  border-bottom:1px solid rgba(51,65,85,.6);
  display:flex;align-items:center;padding:0 24px;gap:16px;
  position:sticky;top:0;z-index:100;
  flex-shrink:0;
}
.topbar .logo{
  display:flex;align-items:center;gap:10px;
  text-decoration:none;color:var(--text);
}
.logo-icon{
  width:34px;height:34px;
  background:linear-gradient(135deg,var(--primary),#818cf8);
  border-radius:9px;display:flex;align-items:center;justify-content:center;
  box-shadow:0 4px 12px rgba(99,102,241,.25);
  transition:box-shadow .3s,transform .3s;
}
.logo-icon:hover{
  box-shadow:0 4px 20px rgba(99,102,241,.4);
  transform:scale(1.05);
}
.logo-icon svg{width:18px;height:18px;color:#fff}
.logo-text{font-size:16px;font-weight:800;letter-spacing:-.3px}

.topbar-right,.topbar-actions{display:flex;align-items:center;gap:12px;margin-left:auto}

/* ─── User Menu ─── */
.user-menu{
  display:flex;align-items:center;gap:8px;padding:6px 12px;
  background:rgba(39,53,72,.7);
  border-radius:var(--radius-sm);cursor:pointer;
  border:1px solid transparent;transition:all .25s;position:relative;
}
.user-menu:hover{
  border-color:var(--border-light);
  background:rgba(51,65,85,.7);
}
.user-menu .avatar{
  width:30px;height:30px;border-radius:50%;
  background:linear-gradient(135deg,var(--primary),#818cf8);
  display:flex;align-items:center;justify-content:center;
  font-size:12px;font-weight:700;color:#fff;
  box-shadow:0 0 10px rgba(99,102,241,.2);
  transition:box-shadow .3s;
}
.user-menu:hover .avatar{box-shadow:0 0 16px rgba(99,102,241,.35)}
.user-menu .uname{font-size:13px;font-weight:500}
.user-menu .urole{font-size:11px;color:var(--muted)}

/* ─── Dropdown ─── */
.dropdown{
  position:absolute;top:calc(100% + 6px);right:0;
  background:rgba(30,41,59,.95);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);
  border:1px solid var(--border);
  border-radius:var(--radius-sm);padding:4px;min-width:170px;
  box-shadow:var(--shadow-lg);z-index:200;
  display:none;
  transform-origin:top right;
  animation:dropIn .2s cubic-bezier(.4,0,.2,1);
}
.dropdown.show{display:block}
@keyframes dropIn{
  from{opacity:0;transform:scale(.95) translateY(-4px)}
  to{opacity:1;transform:scale(1) translateY(0)}
}
.dropdown button{
  display:flex;align-items:center;gap:8px;width:100%;padding:8px 12px;background:none;border:none;
  font-size:13px;color:var(--text2);text-align:left;border-radius:6px;transition:all .15s;cursor:pointer;
}
.dropdown button:hover{background:var(--bg-hover);color:var(--text)}
.dropdown button svg{width:15px;height:15px;color:var(--muted);transition:color .15s}
.dropdown button:hover svg{color:var(--text2)}
.dropdown-sep{height:1px;background:var(--border);margin:4px 0}

/* ─── Reports Badge ─── */
.reports-badge{
  position:absolute;top:-4px;right:-4px;background:var(--danger);color:#fff;
  font-size:10px;font-weight:700;min-width:18px;height:18px;border-radius:9px;
  display:none;align-items:center;justify-content:center;padding:0 5px;
  border:2px solid var(--bg2);line-height:1;z-index:201;
  animation:badgePop .3s cubic-bezier(.4,0,.2,1);
}
.reports-badge.visible{display:flex}
@keyframes badgePop{
  0%{transform:scale(0)}
  70%{transform:scale(1.15)}
  100%{transform:scale(1)}
}

/* ─── Report Modal ─── */
.report-overlay{
  position:fixed;inset:0;background:rgba(0,0,0,.55);backdrop-filter:blur(4px);
  z-index:500;display:none;align-items:center;justify-content:center;
}
.report-overlay.show{display:flex}
.report-modal{
  background:var(--bg2);border:1px solid var(--border);border-radius:var(--radius);
  width:95%;max-width:640px;max-height:85vh;display:flex;flex-direction:column;
  box-shadow:0 24px 48px rgba(0,0,0,.5);
  animation:modalIn .3s cubic-bezier(.4,0,.2,1);
}
@keyframes modalIn{
  from{opacity:0;transform:scale(.96) translateY(8px)}
  to{opacity:1;transform:scale(1) translateY(0)}
}
.report-modal-header{
  display:flex;align-items:center;justify-content:space-between;
  padding:16px 20px;border-bottom:1px solid var(--border);
}
.report-modal-header h3{font-size:16px;font-weight:700}
.report-modal-close{background:none;border:none;color:var(--muted);cursor:pointer;padding:4px;transition:color .15s}
.report-modal-close:hover{color:var(--text)}
.report-modal-body{padding:20px;overflow-y:auto;flex:1}

.report-form-group{margin-bottom:14px}
.report-form-group label{display:block;font-size:12px;font-weight:600;color:var(--text2);margin-bottom:5px}
.report-form-group select,
.report-form-group input,
.report-form-group textarea{
  width:100%;padding:8px 12px;background:var(--bg3);border:1px solid var(--border);
  border-radius:var(--radius-sm);color:var(--text);font-size:13px;font-family:inherit;
  transition:border-color .2s,box-shadow .2s;outline:none;
}
.report-form-group textarea{resize:vertical;min-height:80px}
.report-form-group select:focus,
.report-form-group input:focus,
.report-form-group textarea:focus{
  border-color:var(--primary);
  box-shadow:0 0 0 3px rgba(99,102,241,.1);
}

.report-submit-btn{
  width:100%;padding:10px;
  background:linear-gradient(135deg,var(--primary),#818cf8);
  color:#fff;border:none;
  border-radius:var(--radius-sm);font-size:13px;font-weight:600;
  cursor:pointer;transition:all .25s;
  box-shadow:0 2px 8px rgba(99,102,241,.2);
}
.report-submit-btn:hover{
  box-shadow:0 4px 16px rgba(99,102,241,.35);
  transform:translateY(-1px);
}
.report-submit-btn:active{transform:translateY(0)}
.report-submit-btn:disabled{opacity:.5;cursor:not-allowed;transform:none;box-shadow:none}

.report-divider{height:1px;background:var(--border);margin:20px 0}
.report-list-title{font-size:13px;font-weight:700;color:var(--text2);margin-bottom:12px}

.report-card{
  background:var(--bg3);border:1px solid var(--border);border-radius:var(--radius-sm);
  padding:12px 14px;margin-bottom:8px;transition:border-color .2s;
}
.report-card:hover{border-color:var(--border-light)}
.report-card-top{display:flex;align-items:center;gap:8px;margin-bottom:6px;flex-wrap:wrap}
.report-type-badge{
  padding:2px 8px;border-radius:4px;font-size:10px;font-weight:700;text-transform:uppercase
}
.report-type-badge.bug{background:var(--danger-bg);color:var(--danger)}
.report-type-badge.melhoria{background:var(--primary-bg);color:var(--primary)}
.report-status-badge{padding:2px 8px;border-radius:4px;font-size:10px;font-weight:600}
.report-status-badge.pendente{background:var(--warning-bg);color:var(--warning)}
.report-status-badge.em_analise{background:var(--cyan-bg);color:var(--cyan)}
.report-status-badge.implementado{background:var(--success-bg);color:var(--success)}
.report-status-badge.recusado{background:var(--danger-bg);color:var(--danger)}
.report-card-title{font-size:13px;font-weight:600;margin-bottom:4px}
.report-card-desc{font-size:12px;color:var(--muted);line-height:1.5;margin-bottom:6px}
.report-card-meta{font-size:11px;color:var(--muted2);display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.report-card-actions{display:flex;align-items:center;gap:6px;margin-left:auto}
.report-card-actions select{
  padding:3px 6px;font-size:11px;background:var(--bg2);border:1px solid var(--border);
  border-radius:4px;color:var(--text);cursor:pointer;
}
.report-card-actions button{
  background:none;border:1px solid var(--danger);color:var(--danger);
  padding:3px 8px;border-radius:4px;font-size:11px;cursor:pointer;transition:background .15s;
}
.report-card-actions button:hover{background:var(--danger-bg)}
.report-empty{text-align:center;padding:24px;color:var(--muted2);font-size:13px}

/* ─── Report Notes ─── */
.report-notes-section{
  margin-top:8px;padding:8px 0;border-top:1px solid var(--border);
}
.report-note-item{
  font-size:12px;color:var(--text2);padding:6px 8px;
  background:var(--bg2);border-radius:var(--radius-sm);margin-bottom:4px;
  line-height:1.5;
}
.report-note-input{
  display:flex;gap:6px;margin-top:8px;
}
.report-note-input input{
  flex:1;padding:6px 10px;background:var(--bg2);border:1px solid var(--border);
  border-radius:var(--radius-sm);color:var(--text);font-size:12px;font-family:inherit;
  outline:none;transition:border-color .2s;
}
.report-note-input input:focus{border-color:var(--primary)}
.report-note-input button{
  padding:6px 12px;background:var(--primary);color:#fff;border:none;
  border-radius:var(--radius-sm);font-size:11px;font-weight:600;cursor:pointer;
  transition:opacity .15s;white-space:nowrap;
}
.report-note-input button:hover{opacity:.85}
.report-note-item.note-admin{border-left:2px solid var(--primary);padding-left:10px}
.report-note-item.note-agent{border-left:2px solid var(--muted);padding-left:10px}
.report-reply-btn{
  background:none;border:1px solid var(--primary);color:var(--primary);
  padding:4px 12px;border-radius:var(--radius-sm);font-size:11px;font-weight:600;
  cursor:pointer;margin-top:6px;transition:all .15s;
}
.report-reply-btn:hover{background:var(--primary);color:#fff}
.report-agent-reply{margin-top:4px}
.report-unread-dot{
  width:8px;height:8px;border-radius:50%;background:var(--primary);
  display:inline-block;margin-left:auto;animation:badgePop .3s cubic-bezier(.4,0,.2,1);
}
.report-card.has-unread{border-color:var(--primary);border-left:3px solid var(--primary)}

/* ─── Report Button Badge (agent notification) ─── */
.report-btn-badge{
  position:absolute;top:-2px;right:-2px;background:var(--primary);color:#fff;
  font-size:9px;font-weight:700;min-width:16px;height:16px;border-radius:8px;
  display:none;align-items:center;justify-content:center;padding:0 4px;
  border:2px solid var(--bg2);line-height:1;
  animation:badgePop .3s cubic-bezier(.4,0,.2,1);
}
.report-btn-badge.visible{display:flex}
.dropdown button.has-notification{color:var(--primary) !important}
.dropdown button.has-notification svg{color:var(--primary) !important}

/* ─── Toast ─── */
.toast-container{position:fixed;bottom:24px;right:24px;z-index:9999;display:flex;flex-direction:column;gap:8px}
.toast{
  padding:12px 20px;border-radius:var(--radius-sm);font-size:13px;font-weight:500;
  box-shadow:var(--shadow);min-width:240px;
  animation:toastIn .35s cubic-bezier(.4,0,.2,1);
  backdrop-filter:blur(12px);
}
.toast.success{background:rgba(22,101,52,.9);color:#bbf7d0;border:1px solid #22c55e}
.toast.error{background:rgba(127,29,29,.9);color:#fecaca;border:1px solid #ef4444}
.toast.info{background:rgba(30,58,95,.9);color:#bae6fd;border:1px solid #38bdf8}
@keyframes toastIn{
  from{transform:translateX(100%) scale(.9);opacity:0}
  to{transform:translateX(0) scale(1);opacity:1}
}

/* ─── Micro-interactions ─── */
button:active:not(:disabled){transform:scale(.97)}
input:focus-visible,textarea:focus-visible,select:focus-visible{
  outline:none;border-color:var(--primary);
  box-shadow:0 0 0 3px rgba(99,102,241,.1);
}

/* ─── Jazap Nav ─── */
.jazap-nav{
  display:flex;align-items:center;gap:2px;margin-left:16px;
  background:rgba(15,23,42,.5);border-radius:var(--radius-sm);
  padding:3px;border:1px solid var(--border);
}
.jazap-nav-item{
  display:flex;align-items:center;gap:6px;padding:6px 14px;border-radius:6px;
  font-size:12px;font-weight:500;color:var(--muted);text-decoration:none;
  transition:all .2s;white-space:nowrap;cursor:pointer;
}
.jazap-nav-item:hover{color:var(--text);background:rgba(39,53,72,.6)}
.jazap-nav-item.active{color:var(--accent);background:rgba(99,102,241,.1);font-weight:600}
.jazap-nav-item.disabled{opacity:.4;cursor:not-allowed}
.jazap-nav-item.disabled:hover{color:var(--muted);background:transparent}

/* ─── Stats bar ─── */
.stats-bar{display:flex;gap:8px}
.stat-chip{
  padding:4px 10px;border-radius:20px;font-size:12px;font-weight:600;cursor:pointer;
  border:1px solid transparent;transition:all .2s;user-select:none;
}
.stat-chip:hover{opacity:.85}
.stat-chip.active{border-color:currentColor}
.stat-chip.overdue{background:var(--danger-bg);color:var(--danger);border-color:rgba(239,68,68,.2)}
.stat-chip.open{background:var(--primary-bg);color:var(--primary);border-color:rgba(99,102,241,.2)}
.stat-chip.pending{background:var(--warning-bg);color:var(--warning);border-color:rgba(245,158,11,.2)}
.stat-chip.closed{background:var(--bg3);color:var(--muted);border-color:var(--border)}

/* ─── Search Box ─── */
.search-box{flex:1;max-width:400px;position:relative}
.search-box input{
  width:100%;padding:8px 12px 8px 36px;background:rgba(15,23,42,.6);border:1px solid var(--border);
  border-radius:var(--radius-sm);color:var(--text);font-size:13px;outline:none;
  transition:border-color .2s,box-shadow .2s;
}
.search-box input:focus{
  border-color:var(--primary);
  box-shadow:0 0 0 3px rgba(99,102,241,.08);
}
.search-box svg{position:absolute;left:10px;top:50%;transform:translateY(-50%);width:16px;height:16px;color:var(--muted)}

/* ─── Layout helpers ─── */
.app{display:flex;flex-direction:column;height:100vh}

/* ─── Mobile: hide stats ─── */
@media(max-width:900px){
  .stats-bar{display:none}
}